Members Login
Frequently asked questions (FAQ)
- Why BingoFunHouse.com™?
- How do I get started?
- How do I play?
- My game froze up. Do I get a refund?
- How do I collect my winnings?
- What are the rules?
- Who can participate?
- Free Money Rules
- Bonus Rules
- Legality
- Ownership and credit card charges
- Chatroom rules and etiquette
- Deposit Bonuses
- Chat points
- Referral Program
- Security
- VIP Levels
- Funding
Why BingoFunHouse.com™?
- BingoFunHouse.com™ offers more jackpots than any online bingo site!!!
- HUGE prizes in the "Cover All" games every hour, 24 hours per day.
- Every game at BingoFunHouse.com™ has one or more winners.
- BingoFunHouse.com™ offers a chat room where you can play and chat with other players around the world.
- You can play up to 30 cards at once! Our optional auto-daub feature will make sure that you don't miss your numbers!
Frequent running games means that you do not have to wait very long to play. You can join in on the fun any time, day or night! In fact, a new game starts about 2 minutes after a game ends, 24 hours a day, and 365 days a year. On average, there are about 120 games every day through a rotation of about 20 different Bingo game variations.
Most importantly, BingoFunHouse.com™ offers payouts for their winners! All winnings can be requested!
How do I get started?
- Join us by filling the registration form (you can find it clicking here) Follow the simple steps to enter your information, read and make sure you understand our Terms and Conditions and click on Continue.
- Now all you have to do is read our bonuses and notes and continue to make a deposit. Now please log on by entering your player name and password in the login box.
- After logging in, look for the Bingo Room of your preference and get ready to yell BINGO!!!
How do I play?
BINGO GAMES
- Go to our home page: www.BingoFunHouse.com
- Log into the site , just write your user name , plus your password where says Member Login *top right corner* and click on Login Now
- Once you are inside the account, click on play bingo
- Choose the room where you want to play.
- A pop-up window will appear. Please make sure to set your browser to allow pop-ups in order to see our games.
- To select the cards: click over the card or cards that you want to play with (you will see them high lighted) and you will read (Selected)
- Then click on Buy cards button
CASINO GAMES
-What are mini-slots? I see them in my bingo applet.
Mini-slots are a single-line slot machine that you can play while you're playing bingo! They work just like a standard slot machine only they're more convenient because you don't have to open a separate window to play a few pulls of the slot machine.
-What are mini-pull tabs and scratch cards? I see them in my bingo applet.
Mini-pull tabs are small pull-tab or scratch tickets that you can play while playing a game of bingo. They offer you additional chances to win while you're waiting for your bingo game to wrap up.
-How do I play the Slot Machines?
After you've logged into our website, just lick on the PLAY SLOTS button on the left. Note: You will need to set your browser to allow pop-ups from www.BingoFunHouse.com in order to see our games.
-My Slot Machine froze. Do I get a refund?
Consult with one of our CMs. If the game server recorded the result of that pull then you have already been credited, if you won it. If the game server did not record the result of the pull then you will be refunded double for that pull. Again, please open a ticket to request this and provide us with the game number, and/or time and machine you were playing on when it happened.
My game froze up. Do I get a refund?
Our game server features a card management system that keeps all the bingo cards centrally located. What you see on your computer is simply a graphical representation of those cards... not the actual cards themselves. In the event of Internet instabilities, which might cause your applet to freeze up, the card management system will continue monitoring your cards and will credit you with the win if you had the winning card. For this reason, refunds cannot be issued when your applet freezes. If the game server ever freezes, then everyone who purchased cards for that game will be refunded double for their purchase, provided the game does not end. Please open a ticket and keep the game number, time and pattern handy to request this. If in doubt as to which happened (your applet froze or if the game server froze) ask any CM or your fellow bingo players in the chat room.
How do I collect my winnings?
Jackpot prizes are deposited directly into a Player's Account every time a player wins our game. For games where there is more than one winner (multiple simultaneous winners) the jackpots are shared evenly amongst all the winners of a game.
Players can request a Payout only under the following conditions:
- Players can request a payout from their winnings or cash balances only.
- All deposits must be in good standing. The BingoFunHouse.com™ Corporation reserves the right to withhold any such payments without prior written notice or notification, until all financial transactions have been settled and cleared, for the purpose of game winnings verification and account investigations or to receive the required documentation from their customers.
- Under no circumstances will the BingoFunHouse.com™ Corporation issue payment from a winner's account to an address other that which corresponds to the address in the player's registration information.
- Players must provide correct contact information when they register their account. Use of any invalid information including, but not limited to phone numbers, names, addresses, email addresses, and payment accounts is grounds for non-payment, payment-cancellation, and possible forfeiture of winnings and might possibly result in closure of the account.
- Withdrawals are reviewed from 2 to 4 business days upon receipt. Keep in mind that our accounting department processes requests from Monday through Friday between the hours of 9am and 5pm EST.
- Players need to fill out and fax back the credit card authorization form before payouts can be processed. The form can be found clicking here.
- Players CANNOT request a payout from deposits made to their account unless they wish to cash out and close their Player Account. Requesting payouts from their account balance derived from deposits and not wins will be deemed a cash advance from the BingoFunHouse.com™ Corporation and a misuse of our online purchasing system. In such cases, The BingoFunHouse.com™ Corporation may levy a surcharge to offset transaction and administrative costs.
- The minimum withdrawal amount is $50 plus fees.
- Cashouts may be cancelled by the player at any time so long as their status are still pending; this is called a Flowback. NOTE: Flowbacks are NOT deposits and, therefore, do not earn a deposit bonus.
- If you have deposited with e-check you will need to send a E-check form and the time frame to be processed will be 10 business days from the last deposit for that check to clear.
- Please note that any winnings from bounced checks will be forfeited.
- A Purchase will be void if for any reason payment is not received by BingoFunHouse.com™ or if there is an applicable charge-back at a later date. BingoFunHouse.com™ reserves the right to limit any Player's participation in a Game, particularly in the event that a Purchase is rendered void.
What are the rules?
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Fairness Statement
We believe that the BingoFunHouse.com™ Game system has been designed to be 100% fair to all players. We work with our developers to continue to reinforce the products reliability based on technical issues that have arisen due to the various factors associated with Internet Bingo. Unlike a Bingo hall where a Player can YELL Bingo and halt the Game immediately, Internet Bingo is played across the globe in many different time zones through a large network of interconnected routers and satellite connections. Although there are times when the Internet runs smoothly and network traffic arrives to it's destination on time, there are a number of factors that can prevent data from arriving.
- Dropped connections - This can be when a players dialup connection to their ISP times out because they were on too long, or because someone picks up a second phone while connected via dialup or other situations that will terminate their connection to their ISP. Sometimes, ISP's have network problems that inhibit or prevent network traffic from reaching their destinations.
- System Hang-ups - Occurs when the program encounters a situation that prevents it from working or is terminated abnormally by Windows operating systems, although this can happen with any computer system. We have analyzed this for BingoFunHouse.com ™ and have determined that this happens about 0.001% (or 1 in every thousand) of all the games played.
- Internet Routing Issues - Sometimes there is network congestion on the Internet that prevents or inhibits network traffic from arriving at its destination. You may have experienced this while surfing the net on your browser after you click on an active link and nothing happens. Sometimes pressing reload will clear this problem.
- Socket Errors- Socket errors occur when situation (1) or (3) occur and indicates a poor or non-functioning Internet connection.
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Our developers produce “work-arounds” to these issues in order to deliver a Bingo game to our players that will guarantee that the money they spend is well invested. We want to ensure that when a player purchases a game card they have every chance of winning and that the outcome of the game is NOT affected by the:
- Instability of the internet
- Speed of one players internet connection over the other player or
- Physical location on the globe
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Game System Protocol
- The Game Server Starts a New game by selecting the Game type and pattern for the next game.
- The Game server enables player card purchasing.
- The Players manually select their game cards from a deck of 30,000 unique bingo cards.
- Players purchase their desired cards. The purchase requests are sent to the game server.
- The game server receives the purchase requests from the players and enters their selected cards into the game. The server sends an acknowledgement back to the player telling the player that their cards have been purchased, and entered into the game.
- 5 to 25 Seconds before game start time the game server suspends further card purchasing.
- The game server waits an additional 15 seconds to make sure that all purchase requests have been completed and properly entered into the system.
- The game server then generates 75 numbers between 1 and 75 using the systems random number generator.
- The game server then systematically applies the random calls to each of the player purchased bingo cards and cross-checks each card with the winning pattern. With this procedure the game server has now determined the number of winning bingo cards in the deck of player purchased cards and at which call the cards have won.
- The game server then broadcasts all of the calls to the player’s game clients (both Flash & windows version).
- The player's game client software receives this information and begins calling the numbers.
- Calls are presented to the user every 5 to 10 seconds.
- Players can then play and chat with other players knowing that in the event of any system, or telecommunications interruption their cards have been fairly entered into the game and that in each case the true game winner (or winners) will be awarded the prize.
The outline provided here shows that our game system is fair and completely random. Players are presented with random cards which they can select at random. The 75 calls for the game are generated randomly AFTER the card sales have closed. The only factor that enters into determining a winner is the cards that players select on their own. There are no external or internal factors that assist or deter people from winning - it is purely a combination of card selection strategy and luck. Players are always credited with wins regardless of program or network problems during a game in progress.
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Admission reserved
BingoFunHouse.com™ reserves the right to disable any accounts that are suspicious of running software that in any way changes the odds, or any other suspicious activity. When a customer has successfully created an account she/he agrees with all the terms of the site, including that management can close any account without notice.
Who can participate?
- Account holders must have attained the legal age of majority and recognition as an adult in their country of residence (18 years of age in most countries) in order to play. Minors are not allowed to play the games found on BingoFunHouse.com under any circumstances. Must read and consent to all of the Participating Rules and must have authorization to use a valid credit card acceptable to BingoFunHouse.com™.
- Participation will require that Players register with BingoFunHouse.com™ by correctly completing the registration details and offering a full name, address, city, zip code or postal code, state or province, country, e-mail address (if any) and telephone number. For any subsequent participation, a Player must login with their Player ID (provided by BingoFunHouse.com™) and the Player password.
- Games will be offered at approximately 2 (two) minutes after completion of a previous game. BingoFunHouse.com™ has exclusive authority to modify the Game schedule without prior notice.
- Any Player who wins a Prize has a game ID on the window, which will identify a specific win. The Player is responsible for the preserving of any game ID numbers in case of a claim.
- In the event that there is a discrepancy between the Game Variation as it is recorded in BingoFunHouse.com 's database, and that recorded by the Player, the Calls recorded in the BingoFunHouse.com™ game server shall be considered valid.
- All Winnings will be void if for any reason payment is not received by BingoFunHouse.com™ or if there is an applicable charge-back at a later date. BingoFunHouse.com™ reserves the right to limit any Player's participation in the site, particularly in the event that a Purchase is rendered void.
- Prizes will be deposited into the Player's Account.
- The balance of a Winners Account will be mailed upon a request by the Player, to the mailing address provided at registration.
- Employees of the BingoFunHouse.com™ Corporation and their relatives are prohibited from participating in the Games.
- Players can request a Payout only under the following conditions:
- Players can request a payout from their winnings only. The amounts cannot exceed their Player Account cash balance, which must be in good standing. The BingoFunHouse.com™ Corporation reserves the right to withhold any such payments until all financial transactions have been settled and cleared.
- NOTE: Under no circumstances will the BingoFunHouse.com™ Corporation issue payment from a winner's account to an address other that which corresponds to the address in the player's registration information.
Free Money Rules
Please do not attempt to defraud us in any way including setting up multiple accounts; if you do so all monies in those accounts will be forfeited, including winnings in case of a deposit. Only one account per household or IP address is permitted. Free money is only available to play the bingo games.
If your winnings are based on free money, you need to know how this works:
- If you have winnings on free money that you wish to withdraw, you need to be an active player for 30 days, and play at least $10 per day.
- The maximum that can be withdrawn from a free money account is $100. Minimum to be withdrawn is $50 (Plus fee). If there is a remaining balance after a withdrawal based on free money that amount will be deleted and the balance will be zeroed
- Chat bonuses and any other promos will not be applied to persons who have never deposited.
- Also you will need to have wagered over 10 times the free money.
One last thing is that the free money is not available for withdrawal, so you cannot request the portion that corresponds to the free money. Only the winnings on the bonus money are available for withdrawal.
Players who have not made a deposit are not eligible for chat win points and money transfers from other players.
Bonus Rules
- Bonus money is not available for withdrawal, so you cannot request the portion that corresponds to the bonus money. Only the winnings on the bonus money are available for withdrawal.
- Bonus money is only available to play the bingo games. All others games can only be played with money from deposits or winnings.
- Players must spend 95% of there deposit, OR wager 15 times their deposit amount in order to OBTAIN, the BONUS (Please note that casino games do not count as wagers to obtain the bonus, therefore it will take longer for the bonus to qualify). Players who cash out any winnings prior to having met wagering requirements will have their bonus cancelled. Your Bonus balance may not be cashed out but can be used to play our games only any winnings resulting from using your bonus will become available in your cash balance and can then be cashed out. Please note that your cash balance will always be used first and can be used to play any of our games your our system will always play the banking balance before it starts playing our bonus balance; your banking balance is the balance you are able to cash out.
- Please note that the system will spend first the cash or bank amount , second the winnings and at last the bonus balance.
- Any withdrawal requests made before the bonus rules have been satisfied will result in a reduction of the payout by the amount of the bonus. For example, if $100 is deposited, and the current promotion is 30% bonus, a $30 bonus is put in the account. A payout request for $70 that is submitted before the bonus rules are satisfied will result in a reduction of the payout by $30.
- A deposit must be made at least once every 14 days to be active, for bonuses, points and promotions.
Legality
BingoFunHouse.com™ games are played over the Internet, which reaches virtually every country in the world. Some of these jurisdictions have not addressed the legality of Internet gaming, while some have specifically made Internet gaming illegal. In practical terms, it is impossible for BingoFunHouse.com™ to determine the state of the law in every country, state, and province around the world on an ongoing basis. Therefore, by clicking the "I agree" button, you are acknowledging that you have determined what the laws are in your jurisdiction and that it is legal for you to place a bet via the Internet, and for BingoFunHouse.com™ to receive your deposit via the Internet.
Should there be any discrepancy in the legality of any transactions between you and BingoFunHouse.com™, or any of its affiliates, the matter shall be determined by a court of competent jurisdiction in Costa Rica, which is where BingoFunHouse.com™ is incorporated and where it conducts business. Any matter to be adjudicated shall be determined utilizing the laws of BingoFunHouse.com™.
All contractual issues between yourself and BingoFunHouse.com™, or any of its affiliates, that are disputed, shall be resolved by a court of competent jurisdiction in Costa Rica. All contracts shall be interpreted in accordance with the laws of Costa Rica.
Ownership and credit card charges
- All transactions are in USD
- Your credit card will be billed immediately after purchase
- We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place
- All orders will be effected immediately
- If you are totally dissatisfied with the service you have received, we will consider your case and refund your purchase so long as your reason is valid. To apply for a refund e-mail us at info@BingoFunHouse.com
- After purchase you are able to play immediately
- For transaction security we use SSL encryption
- *Players with a balance of $100 or more will not be able to deposit
Chatroom rules and etiquette
The chat room is a place we provide for our players to enjoy a good time with fellow roomies in a community environment. We also provide Chat Monitors to ensure a clean, enjoyable experience with chat room games and lots of entertainment. For this reason we take Chat Room etiquette very seriously. We have created a set of rules that you must comply with in order to have the best Chat Room experience possible. Please read them and make sure you comply with them:
- Please show respect for the wonderful CMs that are there to assist you. Our CMs are very hard working and dedicated to you exclusively. Keep in mind that they deal with many players at the same time and will be there for you when you need them, You must respect the CM’s authority at all times.
- Also keep in mind that they have the last say in who receives credits in the chat room. Please do not argue or disrespect them in any way.
- Remember to be polite to all those in the room. If you have problems regarding you account, your game, deposits, payouts etc., we have a Customer Support department to solve any and all issues you may have. Complaining and whining in the chat room is not only impolite, but also inconsiderate to your fellow roomies and CMs.
- Your fellow roomies deserve the same respect as the CMs. Please note that all players alike want to enjoy the chat room experience. No racial, ethnic, or sexual talk will be tolerated in chat. Likewise, no offensive or abusive language will be allowed. Every game has a winner. Make sure you do not take away from the winner by complaining that you did not win. Cribbing about losing only seems like you resent the winner. All winners deserve congratulations and not complaints!
- Be careful of not exchanging personal or account information in the chat room.
- Do not advertise other Internet sites in the chat rooms. We highly respect competitors and members and we expect the same from players.
- Please do not write in capital letters unless requested to do so by the CM. CMs are required to chat in CAPITAL letters as it helps players to see instructions better.
- Our CMs type in capital letters to differentiate themselves from players they will also always show in RED.
Finally, if you are warned about your behavior in the chat room please heed the warning. The non-compliance of the above rules can bring about the temporary or permanent disabling of your chat privileges. Staying respectful and polite is not only necessary to play an enjoyable online Bingo game, but is also the right thing to do.
Deposit Bonuses
Your status will be automatically changed as you play enough to qualify for the next Bonus Level. See bonus rules.
Roomie Buck's
Roomie Bucks or RB's: (Chat games Bonus money) Customers can win RB’s playing chat games with the CM's (chat monitor) inside the bingo rooms
Regular Chat games:
- 1 RB ($1 bonus) on the $0.10 room
- 2 RB’s ($2 bonus) on $0.25 room
Special Hours :
- Breakfast Club: 3 RB’s from 5 am-9 am Monday to Friday and from 6am -9am weekends.
- Potluck and Lotto : 4 RB’s from 8pm -10pm all days
Requirements:
- Buy at least 4 cards per game
- Be active (to be active customer needs to have a deposit made in the last 14 days)
Referral Program:
Refer all of your friends to BingoFunHouse.com and you will get a 50% bonus on all of their deposits for 30 days! If there is a deposit made before this is done, wont receive referral bonuses.
Referral credits will not be issued until the money deposited in the Referrals account has been spent in totality.
If BingoFunHouse.com discovers any of its members attempting to abuse the Bingo Buddy Referral Program by creating new accounts and referring themselves the accounts in question will be closed and no Referral Credits will be issued.
Security:
The client is obligated to choose his/her own Alias and password.
The client agrees that he/she is solely responsible for all use of the Service under his/her Login Information and that he/she shall not disclose the Login Information to any person whatsoever.
The client is obliged to keep his/her Login Information secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Information shall be the sole responsibility of the User and be deemed as his/her use. Any liability there from shall be that of the User.
BingoFunHouse.com strives to ensure the integrity and security of its client's personal information by using the most advanced security technology available. Our clients can be confident that any transaction you make online, as well as your personal data, will remain completely confidential.
BingoFunHouse.com reserves the right to close any accounts registered from certain regions.
This policy is here because of the high volume of credit card fraud and identity theft originating in certain countries.
Winnings from these accounts will not be paid out and deposits may be refunded.
We do not like discriminating against our members based on their global locations but find it necessary for both our member's security and ours.
We apologize for any inconvenience that this may cause to any of our potential members. The countries on our list are (but are not limited to):
Albania, Armenia, Azerbaijan, Belarus, Belarussia, Bosnia, Bulgaria, Croatia, Czech Republic, Estonia, Herzegovina, Hungary, Denmark, Indonesia, Kosovo, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Turkey, Ukraine, and Yugoslavia.
VIP Levels:
- 50 % bonus for all deposits until player gets to the VIP Level 1
- VIP Level 1 - 100%
- VIP Level 2 - 150%
- VIP Level 3 - 200%
- The VIP level is determined by your deposits, wagered games,and withdrawals. The percentage of withdrawals can lower your VIP level status.
- Player to player transfers and Redemption Flowbacks wont add or substract VIP points.
Funding
- All orders will be effected immediately
- If you are totally dissatisfied with the service you have received, we will consider your case and refund your purchase so long as your reason is valid. To apply for a refund e-mail us at info@BingoFunHouse.com
- After purchase you are able to play immediately
- For transaction security we use SSL encryption
- Players with a balance of $100 or more will not be able to deposit
Final Notes:
BingoFunHouse.com reserves the right to terminate a member's account at any time for any reason at its sole discretion.
BingoFunHouse.com reserves the right to change and revise all rules, regulations, and policies without prior written notice.
Modified February 9th, 2009

